Your monitoring experts can aid in streamlining an emergency
An alarm will likely be confusing when they trip -- particularly if they sound off in the middle of the night. But if you placed a monitored alarm system, you only have to think about one thing: getting your loved ones to out of harm’s way.
That's because your monitoring professional also responds to your activated alarms. Within a minute, they will contact you to ensure you are safe and help assess the scene. Then, they will contact emergency departments and send them to your home. Vivint’s monitoring agents will even help talk you through your crisis if you need to know what to do.
Monitoring covers more than your security alarms
Your St. Petersburg monitored alarm system covers more than an break-in. Your security system may also react to fire, carbon monoxide, or floods with the right tech. By placing a monitored fire alarm or smoke detector, you can get emergency teams to react no matter if you're home or away. Your monitoring professionals can even answer to health-related concerns -- like shortness of breath or a collapse -- with a monitored medical pendant.
Emergency services reach you quicker with a monitored alarm system
Vivint’s monitoring team will answer any tripped alarm in a matter of seconds. They'll first contact you to ensure that you're not harmed and then may organize emergency personnel on your behalf. This lightning-quick method is much easier than calling 911 yourself after you gathered your family and moved to safety. Seconds count in emergency situations, and Vivint makes certain you get help fast!
Monitoring keeps an eye on your home 24-hours a day
Unfortunately, a high-decibel alarm tone doesn’t achieve much when you’re not home. However, your Vivint monitoring team stays on alert every hour of the day, seven days a week, all year long. They'll respond to any trigger that you can't and will also keep you up-to-date every part of the process. That's nice when you're flexible and can hurry home after getting a text notification, but it's vital when you're traveling and simply cannot make it back to take care of the situation.