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What should you do if your St. Petersburg home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your loved ones – against the many risks you could face, like burglary, fire, and flooding. Despite the fact that your home might be ready, that doesn’t mean you are. Do you understand what to do if your St. Petersburg home alarm system goes off? The blaring of an alarm can be startling, confusing, and may incite panic. Your best choice is to stay calm and follow these simple guidelines.

Steps to Take When Your Home Alarm System In St. Petersburg Triggers

You don’t want to be in this situation, but it’s also the reason why you put in a home alarm system from the outset. You’re roused from a deep sleep with the telltale blasting of an alarm after a home security component has been activated. So what should you do?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blasting, and your heart is pounding. But keeping a cool head is the optimal way to appraise what is happening. Avoid the impulse of trying to manage the emergency alone but instead permit your monitoring staff and first responders to perform their job.
  2. Take care of your family members. Your priority should be your loved ones and getting them out of harm’s way. In the case of a intrusion, this might mean going to an appointed secure area as far away from points of entry as possible. The intruder was in all likelihood already turned away by the alarm, but it’s always wise to be extra cautious. If there’s fumes or flames, you ought to leave your home without delay.
  3. Remember your cell phone. Most individuals keep their smartphones with them at all times these days, but you could neglect to take it during an urgent situation. Try to remember it. You’ll have the opportunity to keep in contact with your monitoring professionals and get alerts through your home security app.

Work With Your 24-hour Monitoring Team

The moment your home alarm system in St. Petersburg goes off, your round-the-clock monitoring specialists will spring to action. The first move is to confirm your alarm, and that includes reaching out to you. The guideline they adhere to is dependent on the kind of emergency. To illustrate, when the emergency is is for medical reasons, one effort will be made to reach you before first responders are dispatched. If you have a burglary alarm - the most frequent kind of event - a monitoring agent will abide by these procedures to get in touch with you:

  • An attempt will be made to reach you using the central command panel. You will typically be required to supply a passcode.
  • If that attempt doesn’t get a reply, a call is made to your main contact number.
  • A second number or your primary contact person is attempted next.
  • If you still can’t be reached, area police officers are dispatched.
  • Your monitoring specialists will try to reach you again after the proper authorities are notified.

If you're not able to interact with monitoring agents, don't worry. Support will still be sent even if you're not available to substantiate the emergency.

Get prepared for any emergency with a Vivint home alarm system in St. Petersburg

Be prepared for any crisis with a state-of-the-art home alarm system in St. Petersburg from Vivint. Dial (727) 353-8318 to start customizing your home’s protection today.